Consumers

CONSUMER SERVICES A VALUABLE RESOURCE AT THE ALASKA DIVISION OF INSURANCE

Our mission is to educate consumers, investigate complaints, identify violations and facilitate resolutions. The Director is advised regarding violations that are discovered. Serious issues that may constitute fraud are referred to our Fraud Investigative Unit.

How we Serve you

• Educate
• Investigate
• Identify & Resolve

Information for Consumers

• File a Consumer Complaint
• Alaska Consumer Guide
• A Consumer Guide to Choosing an Insurance Company
• Alaska Guaranty Funds
• Annual Reports
• Public Records Request Form
• Credit History Information
• Product Information
• Independently Procured with an Unauthorized Insurer (for policies effective prior to 7/21/2011)
• Independently Procured with an Unauthorized Insurer (for policies effective 7/21/2011 and after)
• NAIC Consumer Information Source
• Health Insurance Rate Increase Justifications