Quarterly Report: 2006, April - June (Q4), Goodnews Bay

Goodnews Bay 
Ralph Andrew  
DCRA Regional Office:
Gov't Type:
Second Class City 
Agreement Date:
City of Goodnews Bay 
Assessment Status:
Assessment Date:
Exp Date:
Last Updated:
Community Sanitation Overview:
The Native Village of Goodnews Bay operates a washeteria central watering point, provides for honeybucket haul, and has a sewage lagoon. The tribe, the policy making body for the utility, assumed water/sewer utility management in August 2005. Currently, treated well water is hauled from the watering point at the washeteria/clinic facility. Most homes are currently not plumbed. A piped water and gravity sewer system with plumbing for 70 + homes is under construction. The project funding will plumb homes including installation of fixtures. 
RUBA Status & Activities This Qtr:
The utility manager left her position late in the quarter and despite efforts by a temporary replacement, the tribal water/sewer utility failed to make progress in addressing deficient RUBA Assessment management indicators. The ANTHC-led water/sewer project, anticipated for completion as early as December 2006, is said to be at risk of shut-down according to ANTHC officials due to non-compliance with grant conditions. Dillingham Regional Office RUBA staff made multiple offers to assist utility staff throughout the quarter and shared written and verbal recommendations but saw little response. Utility debt continued to build during the quarter and presently exceeds $15,000 including unpaid electric bills, delinquent payroll taxes, insurance, among other bills. Honey bucket haul collections were reportedly nonexistent despite the tribe's participation in ANTHC's billing service. Washeteria revenues were often insufficient to cover costs. The temporary utility manager reported per-load laundry rates were raised to $5 but rates were reduced shortly thereafter in response to public outcry. The utility has not seen a city government local contribution since the beginning of 2006. Late in the quarter RUBA saw a more proactive response from the tribal administrator who expressed interest in following through with a joint RUBA Agreement and an associated draft RUBA work plan to address deficiencies. RUBA participated via teleconference in a tribal council meeting facilitated by the administrator, reiterated recommendations for Assessment resolution, and offered again to provide onsite assistance. The council indicated their intention to invite ANTHC and RUBA to a council meeting in June 2006 but did not follow through with a confirmed meeting date. The busy summer fishing season had many community leaders away from the office although the tribal administrator is back in the office and potential for progress may be improved. Progress on the water/sewer project business plan and draft ordinance is also slow and may be a function of turnover in the tribal administrator position earlier in the year. RUBA encouraged the new administrator to maintain contact with the consultant hired to develop the water/sewer business plan and ordinance. During the quarter RUBA met with ANTHC officials assigned to the water/sewer project and agreed to meet jointly with the tribal council to stress the importance of grant condition compliance. A joint meeting is still planned and will likely take place early next quarter when council officials are available. Concerning present waters/sewer operations, the primary water operator returned to the utility on a call-in basis. Regional health corporation staff drafted Goodnews Bay's Consumer Confidence Report (CCR) and provided it to the water operator for signatures and submittal. Concerning city government matters, the city invited RUBA to provide council training but due to a reported lack of quorum, a meeting was not scheduled. Two vacant seats on the city council and the fishing season may have contributed to the postponed meeting. RUBA still hopes to travel to provide onsite training to the staff and council. The community is presently without a VPSO. City finances are in poor condition due to low cash flow and expenditures characterized as steady or growing. Payroll taxes submitted to the IRS were reportedly insufficient. On the positive side, gaming revenues are said to be on the rise and the city is eagerly anticipating receipt of FY 2007 state energy funding. 
RUBA Activities for the Coming Qtr:
RUBA will continue to offer assistance, encourage use of a RUBA work plan, and will visit Goodnews Bay upon invitation of the council. RUBA will monitor RUBA Assessment progress and maintain contact with the tribal staff, ANTHC, and the BBAHC RMW assigned to the community.
Essential Indicators:
6 of 27
Sustainable Indicators:
16 of 27
Total Score:
22 of 54


Essential Indicators
Answer Question
No All revenues and expenses for the utility are listed in the utility budget.
No The utility has adopted a balanced realistic budget.
No Monthly financial reports are prepared and submitted to the policy making board.
No The utility is current in paying all water/wastewater electric bills.
No The utility has on hand a year's adequate fuel supply or it has a financial plan to purchase an adequate supply.
No The utility is receiving revenues (user fees or other sources) sufficient to cover operating expenses.
Sustainable Indicators
Answer Question
No The utility is receiving revenues (user fees or other sources sufficient to cover operating expenses and Repair & Replacement (R) costs.
No YTD revenues are at a level equal to or above those budgeted.
No YTD expenditures are at a level equal to or below those budgeted.
No A monthly manager's report is prepared.
No Budget amendments are completed and adopted as necessary.
Finances Comments
Finance indicators have worsened from prior quarters. Anticipated subsidies from the city goverment did not materialize and as a result, operating expenses are not being covered. The tribal council has still not adopted a utility budget although RUBA has shared drafts over the course of the last year. Utility debt has grown due to unpaid bills including AVEC debt which is placing the washeteria and other operations at risk of shutdown. The fuel supply is reportedly low and may also force shutdown of laundry operations. Insurance coverage premiums are reportedly delinquent as are ANTHC billing service bills, among others. Water/sewer utility collections are almost nonexistent and laundry revenues have not covered expenses. The city is not making consistent local contributions to the utility. The utility manager has not provided reports to the tribal council, leaving some council members unaware of the poor financial conditions of the utility.

Accounting Systems

Essential Indicators
Answer Question
No The utility has adopted a collection policy and actively follows it.
Yes The utility bills customers on a regular basis.
Yes An accounts receivable system is in place which tracks customers and reports past due accounts and amounts.
No An accounts payable system is in place.
Yes The payroll system correctly calculates payroll and keeps records.
No A cash receipt system is in place that records incoming money and how it was spent.
No The utility has a cash disbursement system that records how money was spent.
Sustainable Indicators
Answer Question
No A chart of accounts is used that identifies categories in a reasonable, usable manner.
No Monthly bank reconciliations have been completed for all utility accounts.
No The utility has a purchasing system that requires approval prior to purchase, and the approval process compares proposed purchases to budgeted amounts.
Accounting Systems Comments
Upon assumption of utility management, the tribe contracted with ANTHC for customer billing services and bills are reportedly sent consistently. However, collections remains low. Some customers voiced concerns about inaccurate bills. The billing service tracks accounts systematically but collections are not enforced. Although the payroll system in use accurately calculates pay, federal tax obligations have gone unpaid in calendar year 2006 and state ESC taxes may also be delinquent. Both the cash receipt and disbursement systems are not consistently used by staff. Bank reconciliations are not being completed and the procurement system in use has not resulted in budget-compliant purchases. RUBA continues to recommend integration of the utility financial records and practices into the tribal accounting system.

Tax Problems

Essential Indicators
Answer Question
Yes The utility has a system to accurately calculate, track, and report payroll tax liabilities.
No The utility is current on filing tax reports.
No The utility is current on making tax deposits.
No If there are any past due tax liabilities or recorded tax liens, a lien release has been issued or a repayment agreement has been signed and repayments are current.
Tax Problems Comments
Prior to her departure, the water/sewer utility manager, informed RUBA that federal payroll tax deposits were delinquent. The utility uses a manual payroll system that accurately calculates and tracks payroll but based on the manager's report, completed federal and state tax reports and associated payments are not being submitted. It is likely late tax payments will result in penalties. Late in the quarter tribal staff returned an approved Authorization to Request Federal Tax Information to RUBA. The IRS response indicates the tribal council is compliant with federal tax obligations but the utility has not made federal tax deposits in 2006 and owes taxes. RUBA urged the tribal administrator to resolve the utility's federal tax debt and to contact the state Department of Labor to resolve any delinquent ESC tax debt as soon as possible.

Personnel System

Essential Indicators
Answer Question
No The utility has a posted workers compensation insurance policy in effect.
Sustainable Indicators
Answer Question
Yes The utility has adopted and uses a Personnel Policy, which has been reviewed by an attorney, AML or Commerce for topics and language.
Yes The utility has adequate written job descriptions for all positions.
Yes The utility has adopted and follows a written personnel evaluation process that ties the job description to the evaluation.
Yes The utility has an adequate written hiring process.
No The utility has personnel folders on every employee that contain at least: I-9, Job Application and Letter of Acceptance.
No The utility has a probationary period for new hires that includes orientation, job training/oversight, and evaluations.
Yes The utility provides training opportunities to staff as needed and available.
Personnel System Comments
Workers compensation insurance costs have gone unpaid. RUBA recommended consideration of coverage under the tribe's plan as opposed to a separate plan for the utility. The utility's personnel and related policies may benefit from integration into the tribe's existing policies.

Organizational Management

Essential Indicators
Answer Question
Yes The entity that owns the utility is known; the entity that will operate the utility is set.
No The policy making body is active in policy making of the utility.
No The policy making body enforces utility policy.
No The utility has an adequately trained manager.
No The utility has an adequately trained bookkeeper.
No The utility has an adequately trained operator or operators.
No The utility has adopted the necessary ordinances (or rules and regulations) necessary to give it the authority to operate.
Sustainable Indicators
Answer Question
Yes The utility has adopted an organizational chart that reflects the current structure.
Yes The policy making body meets as required.
Yes The utility complies with the open meeting act for all meetings.
Organizational Management Comments
The council has not actively established utility policy and does not enforce customer fee collections. The utility does not presently have a trained utility manager; the duties were recently taken over by the tribal administrator. The tribe operates the utility but has failed to establish a utility ordinance. RUBA has provided sample ordinances and honeybucket haul preventative maintenance plans and will continue to recommend review and adoption. Utility bookkeeping is not yet integrated into the tribe's system and with the utility manager position vacant, timely and accurate accounting is at risk. The primary water operator, untrained, receives support from a trainined water operator who works on an on-call basis. The policy making body meets and should discuss utility management as a standing agenda item at each meeting.

Operation of Utility

Essential Indicators
Answer Question
No The utility operator(s) are actively working towards necessary certification.
Yes The utility has a preventative maintenance plan developed for the existing sanitation facilities.
Sustainable Indicators
Answer Question
Yes The manager receives a monthly O&M report from the utility operator and routinely "spot checks" the facilities to see that the maintenance items are being completed.
Yes The utility has a safety manual and holds safety meetings.
Yes Utility facilities have not suffered any major problems/outages due to management issues that are unresolved.
Yes The utility is operating at the level of service that was proposed.
Yes The operator provides status reports to the manager on a routine basis.
No The utility has completed and distributed its "Consumer Confidence Report".
Yes The utility is not on the "Significant Non-Complier" (SNC) list.
Yes The utility maintains an inventory control list.
Yes The utility maintains a critical spare parts list.
Operation of Utility Comments
The primary water operator does not possess an ADEC certificate although the call-in operator possesses both experience and certificates for water treatment, water distribution, and wastewater collection, all at the OIT level. The water treatment plant utilizes a preventative maintenance plan. The utility can improve operations by adopting a preventative maintenance plan for the laundry and honeybucket haul operations. The operators provide reports to the utility manager and according to the regional RMW, are in possession of a completed CCR that requires signatures and submittal.