Quarterly Report: 2010, April - June (Q4), Tanana

Jeremy Johnson  
DCRA Regional Office:
Gov't Type:
Water Systems 
Agreement Date:
Too-gha, Incorporated 
Assessment Status:
Assessment Date:
Exp Date:
Last Updated:
Community Sanitation Overview:
Water and sewer utilities are operated by Too'gha, Inc., a non-profit utility board. Water is derived from a well near the Yukon River, and a watering point is available. In the spring of 2010 the Toogha board entered into a management agreement with the Alaska Rural Utility Collaborative (ARUC). The current agreement is for Alaska Native Tribal Consortium (ANTHC) to provide billing assistance and at a later date complete an assessment prior to increased management capacity. The first ANTCH bills were mailed in May and as of June 22 the utility has not received the income. ARUC may take over management of the water/wastewater facility but the washeteria will remain under Toogha. A new washateria and water treatment facility was constructed in 2001 and opened to the public in early 2002. As part of an on-going project, piped water/sewer service is currently available to approximately 58 customers including the school, four public facilities, several commercial units, and residential customers. The community is seeking additional funds to provide water/sewer services to residents not served by the existing water/sewer system. The landfill uses an incinerator, and provides recycling services. Tanana Power Company provides electricity. In November 2007 two wood burning boilers, to provide a supplemental source of heat, was installed at the water/sewer utility. The wood boilers provided hot water for the washing machines but were not connected to the entire building. During the summer of 2010 the system is being modified so that the wood boilers can provide heat for the building and all domestic water usage. Solar panels were installed on the roof of the washateria to provide a supplemental source of electrical power.  
RUBA Status & Activities This Qtr:
There has been little contact this last quarter with the utility. RUBA staff has spoken with the city manager (a utility board member) and has responded to a city council members request for a scanned copy of the city ordinances. 
RUBA Activities for the Coming Qtr:
No activity is scheduled.
Essential Indicators:
20 of 27
Sustainable Indicators:
18 of 27
Total Score:
38 of 54


Essential Indicators
Answer Question
No All revenues and expenses for the utility are listed in the utility budget.
No The utility has adopted a balanced realistic budget.
No Monthly financial reports are prepared and submitted to the policy making board.
No The utility is current in paying all water/wastewater electric bills.
No The utility has on hand a year's adequate fuel supply or it has a financial plan to purchase an adequate supply.
No The utility is receiving revenues (user fees or other sources) sufficient to cover operating expenses.
Sustainable Indicators
Answer Question
No The utility is receiving revenues (user fees or other sources sufficient to cover operating expenses and Repair & Replacement (R) costs.
No YTD revenues are at a level equal to or above those budgeted.
No YTD expenditures are at a level equal to or below those budgeted.
No A monthly manager's report is prepared.
No Budget amendments are completed and adopted as necessary.
Finances Comments
RUBA requested reports on June 22, 2010. The utility bookkeeper indicated she would provided them. Meeting minuts were received that day but no financial reports. RUBA requested the reports again on July 9. From the prior quarter: As of April 2, 2010 no financial reports have been received. All indicators are marked no until RUBA has reviewed the most recent quarterly reports.

Accounting Systems

Essential Indicators
Answer Question
Yes The utility has adopted a collection policy and actively follows it.
Yes The utility bills customers on a regular basis.
Yes An accounts receivable system is in place which tracks customers and reports past due accounts and amounts.
Yes An accounts payable system is in place.
Yes The payroll system correctly calculates payroll and keeps records.
Yes A cash receipt system is in place that records incoming money and how it was spent.
Yes The utility has a cash disbursement system that records how money was spent.
Sustainable Indicators
Answer Question
Yes A chart of accounts is used that identifies categories in a reasonable, usable manner.
Yes Monthly bank reconciliations have been completed for all utility accounts.
Yes The utility has a purchasing system that requires approval prior to purchase, and the approval process compares proposed purchases to budgeted amounts.
Accounting Systems Comments
May was the first month that ANTHC began billing customers. The utility and ARUC are entering into a professional relationship, the first stage is with ANTHC taking over billing management for the utility and May was the first month that has occurred. ANTHC receives customer payments, deducts its management fee and forwards the remainder to the utility. The utility still processes Accounts Payable and payroll. The Tribes bookkeeper, through in-kind contribution, is also the utility bookkeeper and is fulfilling the functions well.

Tax Problems

Essential Indicators
Answer Question
Yes The utility has a system to accurately calculate, track, and report payroll tax liabilities.
Yes The utility is current on filing tax reports.
Yes The utility is current on making tax deposits.
Yes If there are any past due tax liabilities or recorded tax liens, a lien release has been issued or a repayment agreement has been signed and repayments are current.
Tax Problems Comments
The Alaska Department of Labor deem Too'gha to be compliant as of June 30. On June 22 the IRS deems the city compliant.

Personnel System

Essential Indicators
Answer Question
Yes The utility has a posted workers compensation insurance policy in effect.
Sustainable Indicators
Answer Question
Yes The utility has adopted and uses a Personnel Policy, which has been reviewed by an attorney, AML or Commerce for topics and language.
Yes The utility has adequate written job descriptions for all positions.
No The utility has adopted and follows a written personnel evaluation process that ties the job description to the evaluation.
Yes The utility has an adequate written hiring process.
Yes The utility has personnel folders on every employee that contain at least: I-9, Job Application and Letter of Acceptance.
Yes The utility has a probationary period for new hires that includes orientation, job training/oversight, and evaluations.
Yes The utility provides training opportunities to staff as needed and available.
Personnel System Comments
The utility has current Workers Compensation insurance as June 22, 2010, verified by the Division of Workers Compensation website. The utility has a personnel policy and procedures manual which RUBA has evaluated and a copy is on file in the Fairbanks office. Job descriptions have been in existence since the utility was created and copies are also on file. The water operators take advantage of training opportunities and are current on the certificates necessary for producing clean water. The hiring process is written in the personnel manual, chapter 2.

Organizational Management

Essential Indicators
Answer Question
Yes The entity that owns the utility is known; the entity that will operate the utility is set.
Yes The policy making body is active in policy making of the utility.
Yes The policy making body enforces utility policy.
No The utility has an adequately trained manager.
Yes The utility has an adequately trained bookkeeper.
Yes The utility has an adequately trained operator or operators.
Yes The utility has adopted the necessary ordinances (or rules and regulations) necessary to give it the authority to operate.
Sustainable Indicators
Answer Question
No The utility has adopted an organizational chart that reflects the current structure.
Yes The policy making body meets as required.
Yes The utility complies with the open meeting act for all meetings.
Organizational Management Comments
RUBA requested the most recent meeting minutes, previous meeting minutes indicated that the board is active as it decided to reducing operating costs by reducing operator hours and increasing user fees. Recently the board meet and agreed to sign on with ARUC. In July 2009 the board approved that board member Cliff Wiehl is to have oversight of the Laundromat employees and the utility operators and the tribe provided bookkeeper are both adequate, although, the organizational chart in the personnel policy and procedures manual has not been updated to reflect the current structure.

Operation of Utility

Essential Indicators
Answer Question
Yes The utility operator(s) are actively working towards necessary certification.
Yes The utility has a preventative maintenance plan developed for the existing sanitation facilities.
Sustainable Indicators
Answer Question
Yes The manager receives a monthly O&M report from the utility operator and routinely "spot checks" the facilities to see that the maintenance items are being completed.
No The utility has a safety manual and holds safety meetings.
Yes Utility facilities have not suffered any major problems/outages due to management issues that are unresolved.
Yes The utility is operating at the level of service that was proposed.
Yes The operator provides status reports to the manager on a routine basis.
Yes The utility has completed and distributed its "Consumer Confidence Report".
Yes The utility is not on the "Significant Non-Complier" (SNC) list.
No The utility maintains an inventory control list.
Yes The utility maintains a critical spare parts list.
Operation of Utility Comments
The operators have Water Distribution and Water Treatment Provisional Certificates but the Remote Maintenance Worker indicated the need to have fully certified operators. According to the most recent SNC list, current on May 2010, the utility does not have any violations. The utility does not maintain an inventory of parts but with the assistance of the RMW a list of critical spare parts is provided.